Getting Started
All Access
- Monthly Reoccurring
- Includes One Provider Profile
- Live Receptionist & Tech Support
- On-Demand Weekdays*
- Marketing Resources
Priority
- “All Access” features plus
- Unlimited Appointments
- Extended Hours
- Includes One Provider Profile
- Up to 5 Concurrent Calls
Custom
- Use the link below to submit quote request online or speak with a SimpleVisit team member to learn about the options to customize your SimpleVisit telemedicine service.
*On-demand appointments 8am-8pm M-F EST
Additional Fees
Active Accounts Used: $125/per additional account/per month; EMR Integration: 25% subscription price; Credit Card Processing: 5% of total charged.
Definitions
Each Practice would choose a “Plan” and then add as many “Provider Accounts” to that shared Plan. They would only be charged beyond the base price for additional Provider Accounts active during the billing period.
A Plan is associated with the billing entity and covered healthcare organization. The invoicing, contract, Business Associates agreement and billing would be handled at this level. A Provider Account is equal to the Contact ID of the provider site. The client would add provider accounts for every unique ID needed for their organization.
Live Coordinator For Every Call
Any-to-Any Video Support
Seamless Scheduling Integration
Frequently Asked Questions
How do I schedule an appointment?
- You may either call us at (877) 838-4748, email appointments@simplevisit.com, or use the scheduling portal simplevisit.com/schedule.
- EHR Integrations are available for all subscriptions upon request.
- Required information includes the date and time of the appointment, the patient’s name, preferred video platform and contact information.
What if my patient doesn’t have a video account?
- Our SimpleVisit coordinator team will contact them prior to the appointment in order to help them set up an account on the platform of their choosing.
- We will then conduct a test call prior to the scheduled appointment to ensure the patient is comfortable with the technology and will be able to answer at the time of their session.
When can I schedule an appointment?
- Appointment requests can be submitted at any time. Normal hours of operation for virtual sessions are 8:00 a.m. – 8:00 p.m. EST Mon-Fri (excluding national holidays)
- Additional operating hours requested are available for a custom user contract upon approval. Additional fees apply. Appointment must be scheduled at least 12 hours ahead of the time requested.
- Standard appointments should be scheduled at least 1 hour prior to the appointment time. On-demand appointments are available by request.
What is the cancellation policy?
- A Provider must cancel/reschedule 12 hours prior to the scheduled appointment to avoid being charged for that visit.
- Patient MUST request to cancel or reschedule to the provider directly. It is then the provider’s responsibility to confirm the cancellation with us prior to the required timeframe.
Complete the form below to begin your free SimpleVisit account. Once completed, you will have the option to add a subscription plan and payment.
