SimpleVisit is a first of it’s kind video visit service connecting virtual care sessions with a direct call over common video platforms such as FaceTime, Skype, and Google Hangouts.

SimpleVisit adds important additional features and capabilities that make Skype a complete solution for patient-centered video visits.

1. SimpleVisit allows participants to join video visits using whichever encrypted video client the have (such as FaceTime and Google Hangouts). There is no need to install Skype or set up a Skype account if the patient already has FaceTime or Hangouts.

2. Each video visit is initiated by a trained SimpleVisit Coordinator who greets the patient, ensures the video image and voice quality are acceptable, and helps with any troubleshooting that may be required prior to adding the provider to the call. The SimpleVisit Coordinator is also key in managing any delays on the provider side by maintaining the patient in a virtual waiting room.

3. SimpleVisit creates a professional, practice branded video experience for all participants. Branded Welcome and Hold screens with audio (customized greetings, practice messages, music) are presented when the call is connected and while the participants are on hold.

4. Using SimpleVisit, the patient never has access to the provider’s Skype contact information, creating a buffer from patients trying to reach the provider directly outside of planned visit times.