Preparing for your Video Visit

Use the following information to confidently prepare for your upcoming telemedicine appointment.

SimpleVisit serves as a telemedicine receptionist for your practice. A few minutes prior to the schedule appointment, you can expect to recieve a video call using your preferred video application. Simply answer the call and SimpleVisit will do the rest. Our team can assist you with technical support as needed prior to connecting you with your provider.

What to Expect

The process for our video calls are simple: Confirm the appointment and then answer the call. We take care of the rest.

Instructions and FAQs

Choose your preferred platform from the list below to receive specific instructions and support information.

FaceTime

Skype

Google Duo

Zoom

Hangouts

Meet

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Call the Help Desk

Reach us at 877.838.4748 (press 3 for support).

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Chat Now

Start a conversation now using the chat widget below.

Please note that SimpleVisit is no longer offering managed support services as we focus on ways to leverage our unique video-bridging technology (integrating FaceTime, Duo, etc.) to other telemedicine vendors, EMRs, payers, and video conferencing developers.

If you are interested in receiving updates about SimpleVisit, or even licensing/purchasing the intellectual property for your video bridging application, follow the contact form below, call 877.838.4748, or email info@simplevisit.com.

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