Evaluating Telemedicine User-Experience: A CareFirst Case Study
The following case study is freely available for distribution. You can sign up for more resources on User Experience practices for Telemedicine using the form below. For any questions or demo requests, please email info@simplevisit.com.
For the next three months, each of the solutions involved would undergo evaluations including ease of use, implementation, and user experience.
The official objectives set by the stakeholders were to:
1) Establish a technical system for telemedicine;
2) Engage with participants to develop a standard workflow for supporting video visits;
3) Capture provider and member feedback on the telemedicine experience.
The following case study breaks down CareFirst’s interest in telemedicine for their members and how SimpleVisit provided a solution that far surpassed in performance than the other pilot participants.
Telemedicine as a care delivery option is here to stay. The focus is now turned on developing standards for implementation, ease of use and quality user experience for providers and their patients.
SimpleVisit is a video service which allows patients and providers to connect over the video platform of their choice. With SimpleVisit providers are able to deliver on-demand visits to patients over any device or platform they have available to them. For more information on SimpleVisit and on how we are enabling providers to host virtual visits check out www.SimpleVisit.com
Lessons in Virtual Urgent Care
› 101: The Business of TelemedicineCOURSE OBJECTIVE: Over the next few weeks, we will introduce some lessons in an effort to educate professionals in urgent care space on the business value of including telemedicine into their practice. The first lesson is an...
Reinvent Mental Healthcare: Think Like a Startup
STARTUP: “A company working to solve a problem where the solution is not obvious and success is not guaranteed” - Neil Blumenthal, cofounder and co-CEO of Warby Parker.(1) INNOVATE: To make changes in something established, especially by introducing new methods,...
January State Policy Update
State Policy Update The first few weeks of 2019 bring hope and progress for state telehealth reimbursement! The Center for Connected Health Policy tracks policy changes year-round for everything telehealth. Below is an update on states who proposed new regulations and...