Evaluating Telemedicine User-Experience: A CareFirst Case Study
The following case study is freely available for distribution. You can sign up for more resources on User Experience practices for Telemedicine using the form below. For any questions or demo requests, please email info@simplevisit.com.
For the next three months, each of the solutions involved would undergo evaluations including ease of use, implementation, and user experience.
The official objectives set by the stakeholders were to:
1) Establish a technical system for telemedicine;
2) Engage with participants to develop a standard workflow for supporting video visits;
3) Capture provider and member feedback on the telemedicine experience.
The following case study breaks down CareFirst’s interest in telemedicine for their members and how SimpleVisit provided a solution that far surpassed in performance than the other pilot participants.
Telemedicine as a care delivery option is here to stay. The focus is now turned on developing standards for implementation, ease of use and quality user experience for providers and their patients.
SimpleVisit is a video service which allows patients and providers to connect over the video platform of their choice. With SimpleVisit providers are able to deliver on-demand visits to patients over any device or platform they have available to them. For more information on SimpleVisit and on how we are enabling providers to host virtual visits check out www.SimpleVisit.com
Telehealth Policy Barriers Factsheet
Are you thinking of offering a telemedicine option but wary of potential pitfalls for your practice? The Center for Connected Health Policy has recently published a fact sheet on Telehealth Policy Barriers that will help address any legal or logistical requirements...
CMS Rural Health Strategy Promotes Telehealth
The Centers for Medicare and Medicaid Services (CMS) is the leading government organization that oversees and manages federal healthcare programs. In 2016, CMS established the Rural Health Council (RHC) to address the unique needs of patients and practices in rural...
Stopping the Mental Health Stigma
One of the many challenges of recovery that mental health patients face is the stigma surrounding their need for help. In this article shared by Med City News, Patrick Kennedy, former member of the U.S. House of Representatives, discusses this issue surrounding the...