Evaluating Telemedicine User-Experience: A CareFirst Case Study
The following case study is freely available for distribution. You can sign up for more resources on User Experience practices for Telemedicine using the form below. For any questions or demo requests, please email info@simplevisit.com.
For the next three months, each of the solutions involved would undergo evaluations including ease of use, implementation, and user experience.
The official objectives set by the stakeholders were to:
1) Establish a technical system for telemedicine;
2) Engage with participants to develop a standard workflow for supporting video visits;
3) Capture provider and member feedback on the telemedicine experience.
The following case study breaks down CareFirst’s interest in telemedicine for their members and how SimpleVisit provided a solution that far surpassed in performance than the other pilot participants.
Telemedicine as a care delivery option is here to stay. The focus is now turned on developing standards for implementation, ease of use and quality user experience for providers and their patients.
SimpleVisit is a video service which allows patients and providers to connect over the video platform of their choice. With SimpleVisit providers are able to deliver on-demand visits to patients over any device or platform they have available to them. For more information on SimpleVisit and on how we are enabling providers to host virtual visits check out www.SimpleVisit.com
ATA: State of the States 2019 Report
Industry Update | July 31, 2019The American Telemedicine Association (ATA) has recently released one of the most comprehensive surveys of legislation and reimbursement for telehealth services in the nation… and reveals an encouraging glimpse of the future. The ATA is...
Experience Telehealth: Learn the Language
By Allie Clark | 8 min read | July 25, 2019[Part 1 of 3] Learning the Language of Telehealth There is a foundation for healthcare that transcends any specific medical field, location or tools used for care. That foundation is hope. Hope in better outcomes for a...
Teletherapy Proposal for MD Social Workers
Maryland Deliberates Over Adding Social Work Clinicians to the List of Telehealth-Eligible Providers The field of teletherapy is rapidly expanding and is positioned to be the area of virtual care with the most widespread and consistent patient engagement, physician...